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TERMS AND CONDITIONS:
SHIPPING
All orders are shipped Fedex or UPS Ground unless specified otherwise. Next-Day Air, 2nd-Day Air and 3-Day Select are available upon request at customer’s expense.
RETURN POLICY
Busy Bird Creations' products are 100% Guaranteed. Should you need to make a return or exchange:
Contact our Return Department for a Return Authorization Number (RMA). We cannot accept returns without this number on the package. Return merchandise within 30 days from the date of receipt for a full refund or replacement. Returned merchandise must be in the original condition and the original carton that it was shipped in or a restocking fee will be charged. Customer pays freight back.
Damages: You must file a Claim Form with carrier.
All discrepancies must be reported within 48 hours of receipt of your order. We will not be responsible beyond 48 hours.
PAYMENT PLANS
VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS
Accepted on all orders.
All orders must be prepaid.
